Complete Guide on Driving for Uber Comfort in Australia
Resame Oyama
This post is also available in:English /
Updated:
Jun 30, 2025
Published:
Jan 17, 2024
Becoming an Uber driver can be somewhat exciting. Uber has a plethora of ride options that come with different ways to serve people and help them make more money. In today’s post, we’ll take a look at one of those many ride services Uber offers — Uber Comfort — and tell you how you can become a part of it. When riders book Uber Comfort, they can select their comfort preferences, such as temperature and conversation level, during the booking process, making every trip a more enjoyable experience.
Table of Contents
About Uber Comfort
Uber Comfort is a ride option on the Uber Platform under Uber Economy. It was introduced in 2020 as an upgrade to Uber X, providing riders with a comfortable ride by matching them with more experienced drivers who use newer, more spacious vehicles than those in Uber X, for a slight extra charge. This means that you can earn more money than an Uber X driver.
Since the riders are paying higher fees, they will be entitled to certain benefits such as:
Temperature: They may prefer a warmer or cooler temperature, so be prepared to reset the air conditioner or heater to fit their needs.
Conversation: They can indicate whether they would be open to a conversation with you or if they would like to ride in silence for the duration of the trip.
Extended pickup times: The riders are entitled to some more time before they can be charged a cancellation fee, although they will have to pay higher wait time fees.
Experienced Drivers: Uber Comfort drivers are typically more experienced and have a higher rating. This ensures you receive a quality ride experience.
More Legroom: The vehicles are equipped with more head and legroom than UberX vehicles. This requirement provides a more spacious and comfortable ride.
These features matter to riders seeking a more premium and enjoyable experience, which can influence their choice of service tier.
All these preferences will be shown in your Uber Driver app when you arrive at their location. Additionally, choosing to offer Uber Comfort trips can increase your earnings, provide a better service, and become part of a growing community of highly rated drivers.
What are the Uber Comfort Requirements for Becoming a Driver in Australia?
To be an Uber comfort driver in Australia, you must be at least 20 or 21 years old, depending on the state, be eligible to work in Australia, and meet other requirements. Here’s a breakdown;
Uber Comfort Driver Requirements
You must be at least 20 years of age (21 years of age for New South Wales and Victoria).
You must have completed at least 500 trips on UberX.
Becoming an Uber Comfort Driver in Australia is easy. If you have been driving for Uber X and your vehicle meets the requirements above, you will automatically begin to receive requests. You don’t need to go through any signup process. Just meet the requirements and wait.
If you encounter any issues with your account or eligibility, you can file a support request through the Uber app by attaching the necessary documents.
Becoming an Uber X Driver in Australia
The process of becoming an UberX driver is relatively straightforward to follow. First, sign up online on the Uber Platform and download the app. Next, you will be required to upload your required paperwork and get a rideshare license. After this, you’ll need to go through a background check and possibly a vehicle inspection.
This entire process will take anywhere from a week to 3 months to complete, depending on your unique situation.
Required Documents for Uber X Registration
A valid and complete Australian driver’s license from the state you intend to drive in.
Any additional documents required by the state or territory where you intend to drive, i.e. a police report.
Your driver profile photo, forward-facing and centred, capturing your full face and the top of your shoulders. Sunglasses are not permitted in the photo. The image should solely feature you, be well-lit, and be in clear focus. It should not be a driver's license photo or any other printed photograph. Meaning, it cannot be a photo of a photo. It has to be an original shot.
For every foreign document submitted to Uber in Australia, you have to provide an English NAATI Certified translation for it to be considered valid. In Australia, translations to be used for official purposes require a NAATI-certified translation. To get one, you need a certified NAATI translator in Australia who is capable of delivering accurate certified translations for your documents.
How Much Can an Uber Comfort Driver Make in Australia?
The amount of money you make from Uber Comfort in Australia depends on several factors like,
How long you drive
How often you drive
Where you drive.
However, on average, drivers earn around $20 to $40 per hour. You can also continue earning money from Uber X even when Uber Comfort rides are unavailable. Let’s look at the comparison between how much you can earn in 50 trips from Uber Comfort and UberX.
Uber Comfort
Earnings per 50 Trips
UberX
Earnings per 50 Trips
Base fare
$3.38
$169
$2.50
$125
Per minute
$0.54
$27
$0.40
$20
Per kilometre
$1.96
$98
$1.45
$72.5
Minimum fare
$11.25
$562.5
$9
$450
Cancellation fee
$10
$500
$10
$500
Tips for Delivering Top-Notch Uber Comfort Rides
Here are a few things top driver-partners have told us they do to provide excellent service:
Pay attention to routes and commit them to memory so you can perform pick-ups and drop-offs confidently. Everyone loves a driver who knows the road.
Always keep your vehicle clean and smelling good. No one likes to ride in a dirty car.
Run your GPS in silent mode. Your riders may not want to be disturbed by the sound of Siri dishing out directions.
Smile, be friendly, be polite and be very professional.
Note: If you are a foreign resident in Australia, visit Translayte to translate any foreign paperwork you may need for your Uber Comfort registration. Our translations are clear, accurate, affordable and quick because we work with the best NAATI-certified translators in Australia. Our certified translations are accepted by the Department of Home Affairs, Medicare, Passport Office, Centrelink, Australian Taxation Office (ATO) and Australian Bureau of Statistics (ABS). We also accept documents online in PDF, Image or Word formats.
It’s really simple. Simply send us your papers, and we’ll help you get started on earning that extra income.
