Universal Translation Reviews: Is It Worth The Cost?


Daniel Osiomwanuri
This post is also available in: English /

Updated: Apr 14, 2025

Published: Apr 14, 2025


universal translation reviews

There are many options to choose from when it comes to getting certified translation services at competitive market rates. Universal Translation is one option you will find online. This translation company offers rates starting from $20 per page and promises fast delivery. But is it the best one for you? Or should you consider an alternative translation agency? In this article, we will analyse reviews of Universal Translation from customers, their services, costs, and alternatives. 


Table of Contents

About Universal Translation Services

Universal Translation is a language services company that provides many clients with professional and certified translation services. This top translation company offers services at competitive market rates starting at $20 per page and $0.10 per word, respectively. 

Their expertise includes immigration document translation, business document translation, and many others. Universal Translation Services offers;

The translation company also has four offices in Miami, Florida, and other locations in different countries where you can pick up translations. This option is useful for people who need to submit paper-type translations for immigration, admission, or other official and legal purposes. 

Besides affordable translation rates and fast turnaround time, Universal Translation offers 24/7 customer support. You can access support services via email, phone, and live chat from the website. The company is also a member of the American Translators Association, which ensures you receive high-quality translations accepted by USCIS and other authorities.  

Universal Translation Services reviews 

Universal Translation Services has mixed reviews online from customers. Some reviews praised the translation company in the USA for its customer support, prices, and 24-hour delivery. Other reviews complained about translation quality and turnaround time. 

Here's a breakdown of what customers have to say about Universal Translation from trusted reviews on Trustpilot, Yelp, and other platforms.

Positive reviews 

  • Fast & accurate translation: Clients praised the translation agency for fast and accurate translation 
  • Quick turnaround time: Some reviews commended the translation company for delivering projects fast and within the turnaround timeline. 
  • Responsive customer support: Users appreciated the helpful customer support they received when they had questions and challenges
  • Best prices with no hidden charges: Some clients praised the translation agency for having affordable prices and no hidden charges.

Customer complaint

  • Missed delivery deadline: Users have complained about the translation agency missing the delivery deadline they promised 
  • Translation quality: Some clients have complained about the translation having errors or looking like an output from Google Translate.
  • Issues with rates: Some clients have had problems with the translation rates not being the same as what was quoted. 
  • Delayed response: Some users have complained about delayed response after requesting a revision of the document translation. 

Overall, Universal Translation has a 4.3-star rating from over 1000 customers, with 80% being a 5-star rating. While the translation company has received much praise, they've also had complaints about responses and rates. Translayte has 4.6 star rating on Trustpilot from over 8000 reviews. It also has a ransparent pricing structure, which allows you to see the exact prices on the page. If you aren't sure of the document volume, you can always request a quote and avoid any hidden charges or changes in pricing.

 

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How much does Universal Translation cost?

Universal Translation service rates vary depending on the type of document, language pair, volume, delivery timeline, and additional services. However, the translation company provides general base pricing for some services. 

Translation services 

  • Per word: The translation company rate per word starts at $0.10. 
  • Per page: The cost of translation per page at Universal Translation begins from $20.

Certified translation rate

  • Certified translations follow a per-page rate for all documents, with a page measured as 200 words. Getting certified translations for immigration and other services costs $20 per page. 

Notarised translation

  • Notarised translation cost $20 per document. If your certified translation costs $30, you will pay an additional $20 for that document, which equals $50.

Rush translation

  • Universal Translation promises to translate rush projects at the same flat rate without additional charges.

Generally, Universal Translation Services are affordable and within a competitive market range. However, the number of words per page is under 200 compared to Translayte's 250 words, which is similar to most translation agencies.

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How long does Universal Translation take to complete translation projects?

Universal Translation turnaround time depends on the type of project. However, the translation company promises fast delivery and uses advanced project management tools to ensure high-quality services. Here are a few things you should know

  • Small translation projects below three pages can be delivered within 24 hours of placing your order. This is mostly possible for standard document translation, such as the birth certificate for USCIS. However, more technical translation requirements might take longer.
  • General translation turnaround time for large projects, especially for businesses, varies. Ideally, a 10,000-word business document translation might take up to 7 days to complete.

Translayte provides document translation within 12–24 hours, with an option for expedited project requests. This delivery timeline is useful, especially for immigration, when you are on a tight deadline. 

Is Universal Translation legitimate?

Universal Translation company is a legitimate business with over 20 years in the language services industry. They are also members of the American Translators Association (ATA) and A+ Better Business Bureau (BBB). You can also find reviews on trusted platforms like Trustpilot and Yelp from customers who have used the company for translation projects. 

Moreover, the translation company has offices in the USA and internationally that you can visit to verify other legitimacy and also pick up your translated documents. 

Is Universal Translation accepted by USCIS?

USCIS accepts Universal Translation for immigration documents. The company is a member of the ATA and follows a strict multi-step review process that ensures you receive a high-quality translation for your visa application and other USCIS processes.

How we source the data 

The information in this Universal Translation Services review was sourced from multiple sources to ensure its accuracy and authenticity. We sourced our information from trusted platforms like 

  • Universal Translation services page.
  • Reviews on Trustpilot, Yelp and Isaccurate.
  • Additional research comparing pricing from other translation agencies 

 

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The importance of choosing the right translation service

If you need translation services for personal, immigration, legal, business, or office use, choosing the right company you use is important for many reasons. Here are some reasons;

Save time and money

When you use the right translation service, you ensure that you have the correct document and requirements specified by the authorities. This also ensures that you don't need multiple rounds of revision and delays.

Get high-quality translation

Top translation companies always work with professional translators with experience in relevant document formatting. This ensures that you receive a high-quality translation that mirrors the original document. 

Assured acceptance by authorities

When you use the right translation service, you are guaranteed acceptance by relevant authorities like USCIS, UKVI, IRCC, universities, and courts with strict requirements. 

Avoid miscommunication and legal battles

Translation is an essential part of expanding into new markets for businesses. However, if your translated documents have errors or don't communicate the right message in another language, you can lose major market share and lead to legal disputes. Using the right translation service ensures that you avoid these issues.

 

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Comparing Universal Translation Vs. Translayte

FeatureUniversal Translation Translayte
  • Service 
  • Professional translation
  • Certified translation 
  • Interpretation
  • Notarised translation 
  • Paper copy delivery by post
  • Professional translation services
  • Certified translation services
  • Sworn translation
  • Notarisation and Apostille services
  • Paper copy delivery by post 
Language
  • 120+
  • 150+
Specialised translation
  • Website translation 
  • Multilingual SEO services
  • Software localisation
  • Legal
  • Technical 
  • E-commerce
  • Medical
Membership
  • American Translators Association (ATA)
  • American Translators Association (ATA)
  • Association of Translation Companies (ATC)
  • European Association of Translation Companies (EUATC) 
Turnaround Time
  • 24 hours
  • 12 - 24 hours
Document
  • Birth certificate
  • Marriage certificate
  • Immigration documents
  • Medical records
  • Business documents
Pricing
  • Per word: From $0.10
  • Per page: From $20
  • Per word: From $0.10
  • Per page: From $25
Quality assurance
  • Multi-step review process
  • Multi-step review process
Authority acceptance 
  • Accepted by USCIS
  • Accepted by USCIS, UKVI, IRCC, and other authorities 
Customer support
  • Available 24/7 via live chat, email, and phone
  • Multilingual support is available via Email, Phone, and WhatsApp

Both translation companies offer impressive services for immigration and business documents. However, Translayte offers a wide range of language translation options, a 12-hour delivery timeline, and multilingual support. 

Why Translayte is the better choice

Translayte is a top translation company offering competitive pricing, fast turnaround time, and 100% acceptance. Here's a breakdown of why it's a better alternative to consider for immigration and other official document translation 

Certified translations accepted by USCIS, UKVI, and global authorities

Translayte works with professional translators who understand the requirements, are native language speakers, and are certified in court-appointed countries where it's mandatory. This ensures that the document we translate for our clients is accepted by USCIS, UKVI, IRCC, and other immigration authorities.

Competitive pricing

Our translation rates start at $0.10 per word and $25 per page, which is within industry standards. You can also request an instant quote to get a more precise estimate for your translation projects. 

Faster delivery times

The standard turnaround time for translation is 12 - 24 hours for simple projects. We also offer expedited delivery if you have a short deadline. 

Exceptional customer support

Translayte offers 24/7 multilingual customer support. This allows you to get swift feedback in your preferred language and answers to any questions you have about your projects. 

Here's what our customers have to say

Conclusion

Universal Translation Services offers affordable options and various language pairs for different document types. When you order your translation from the company, you also enjoy 24/7 customer support and a multi-check review process. When choosing a translation company, Universal Translation ticks the right boxes, especially for USCIS acceptance. However, if you are looking for an alternative translation company for immigration documents accepted by UKVI, IRCC, and global authorities, think Translayte. 

Do you need certified translation services for legal and official purposes? Request an instant quote to get an estimate for your project. 

Certified Translations from $31.75 / page

Certified, sworn, notarised and legalised translations, accepted globally.

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Certified Translations from $31.75 / page

Certified, sworn, notarised and legalised translations, accepted globally.

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